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Meta has released a new version of the WhatsApp Business API with enhanced features including improved message delivery, better error handling, and new message types.
Instagram has opened up its messaging API to all Meta-approved partners, enabling businesses to integrate Instagram messaging into their customer service workflows.
Meta has updated the conversation fee structure for WhatsApp Business API, with new rates effective from February 1st, 2024.
New message template categories have been added to support business use cases including appointment scheduling and order updates.
New compliance requirements for businesses operating in the European Union, including enhanced data protection and user consent mechanisms.
The Messenger platform has received updates including improved chatbot capabilities and enhanced integration options for business applications.
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